Refund & Return Policy

Learn about Everryn Digital's Refund/Return Policy, including eligibility, conditions, and the process for requesting refunds or cancellations.

Refund/Return Policy

At Everryn Digital, we strive to provide high-quality SaaS solutions that meet your needs. This Refund/Return Policy outlines the conditions under which refunds or cancellations may be requested.

1. Subscription Services

  • Free Trial: Certain services may offer a free trial period. If you cancel during this period, no charges will apply.
  • Paid Subscriptions: Refunds for paid subscriptions are not provided after payment is processed unless otherwise specified in the terms of a specific promotion or agreement.

2. One-Time Purchases

Refunds for one-time purchases (e.g., software modules, add-ons) are subject to the following conditions:

  • Requests must be made within 7 days of purchase.
  • Refunds are only granted if the product is defective or not delivered as described.

3. Cancellation Policy

  • Monthly Subscriptions: You can cancel at any time, but no refunds will be issued for unused days in the billing cycle.
  • Annual Subscriptions: Cancellations made within 30 days of purchase may qualify for a pro-rata refund, excluding any applicable discounts or fees.

4. Refund Eligibility

Refunds are only applicable under the following circumstances:

  • Technical issues or non-functionality of the service, verified by our support team.
  • Duplicate payments or billing errors caused by Everryn Digital.

5. Non-Refundable Items

Refunds are not available for:

  • Services used during the subscription period.
  • Add-ons, customizations, or integrations already delivered.
  • User errors or dissatisfaction with features that were available in the demo or documentation.

6. Requesting a Refund

To request a refund, please contact our support team with the following details:

  • Your account information (email and username).
  • Proof of payment (invoice or transaction ID).
  • A detailed description of the issue or reason for the refund request.

Contact Email: support@everryn.com

7. Processing Time

Refunds, if approved, will be processed within 7-14 business days. Refunds will be credited back to the original payment method.

8. Policy Updates

We reserve the right to update or modify this Refund/Return Policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.

Contact Us

For any questions or concerns about our Refund/Return Policy, please reach out:
Email: support@everryn.com

Thank you for choosing Everryn Digital. We are committed to providing you with excellent service and support.